Product guides
Setup, integrations, admin controls, and API reference for developers.
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Help when your teams need clarity
Documentation, onboarding guides, and dedicated support for every plan. Most questions are answered in under four business hours.
Quick start
Connect Zoom, Teams, or Meet and sync your first workflow in under 15 minutes.
Start guideBest practices
Templates for sprint reviews, sales calls, and executive syncs from power users.
Follow @Junerox_AIDedicated CSM
Priority queue, Slack channel, and quarterly business reviews on Enterprise plans.
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Frequently asked questions
How do I connect Junerox to Zoom or Microsoft Teams?
Navigate to Settings → Integrations, authorize your conferencing provider, and select which meeting types to analyze. Calendar sync is optional but recommended for automatic capture.
Which tools can meeting outcomes sync to?
Native integrations include Jira, Notion, Slack, Salesforce, HubSpot, Asana, and Linear. Custom webhooks and REST API endpoints support internal CRMs and ticketing systems.
Can I control who sees meeting summaries?
Yes. Role-based access lets admins restrict summaries by team, project, or sensitivity label. Participants receive personalized views; org-wide search respects these boundaries.
What languages are supported for transcription?
English, Spanish, French, German, Portuguese, and Japanese are fully supported. Additional languages are available on Growth and Enterprise plans.
How do I export or delete meeting data?
Admins can bulk-export via API or request deletion per retention policy. See our Privacy Policy for individual data rights.
Response times
Support by plan
| Channel | Starter | Growth | Enterprise |
|---|---|---|---|
| Email support | 48h response | 24h response | 4h priority |
| Live chat | — | Business hours | 24/7 |
| Dedicated Slack | — | — | Included |
| Onboarding sessions | Self-serve | 2 sessions | Unlimited |
Contact support
Submit a support request
Describe your issue and we'll route it to the right team. Include your workspace ID if you have one — it helps us respond faster.
General support
support@junerox-ai.com
Status page
status.junerox-ai.com